Wednesday, February 13, 2008

How would you like us to provide you road closure information?

Whenever we have significant closures like what we had recently in the passes we use a variety of methods to get you the information you need to make your trip. We update several locations on the Web site, we send the information to news media to allow them to report it, we even have a phone number (511) you can call and check to see of the road has been re-opened.

How would you like to have received the information but didn't? We would love to hear from you about the methods you would like us to use to give you the information you need to make an informed decision about when to travel.

Thanks for taking the time to do this, we are always looking for ways to improve and your feedback helps.


Abigail said...

I think the website information is great for people at home, but a desktop widget would be pretty useful too! The radio is good for people on the road but the reception can be pretty spotty at times. Is there a phone number that people can call to listen to a recorded message? That might work too. I would not want text alerts because that costs me $ to receive and I don't care about *every* closure, just the ones when I will be travelling over the passes, but being able to call in might be handy.

Jeremy Bertrand said...

There is a phone number. If you call 511 in Washington state you can get the exact same information that is on the Web site, with road closures, construction information and more. Personally, I like to use it to get the weather forecast.

abigail said...

Thanks Jeremy! I wasn't sure how that number worked. I'll put it in my phone. Keep up the good work.

The Geezer said...

How about email alerts like the (gulp) ferry folks do.

Not that they tell the whole truth, but at least it gives you status.

You can request them by route, or by "general" which would be a catch all category.

I mean, not all of us have an inside track to the bigdog spinmeisters of the WSDOT, right?

My traffic gauge was helpful, and impressed my co-workers, when they saw the Snoq. and Stevens information on it. But most don't want to pay as much as they pay for on their cell phones.

Geezer out, and thanks for asking, Jeremy.

More of the Geezer's spew at

Anonymous said...

It' been a tough winter with the passes, and I know you try hard, but with the President's day weekend, please limit the snow removal closures. They affect West side travel to the East significantly.

ginger said...

well after trying to find out how the roads were in oregon and idaho, i am tickled with the jobs you are doing, keep it up. I would be happy if you didn't change a thing

WSDOT comment policy

Post a Comment