Tuesday, September 16, 2014

New and improved text messaging….

by Jeremy Bertrand

You asked, and we listened. Using your feedback, we’ve made some upgrades to our text messaging service. Instead of getting a text message from a different number every time you receive one of our alerts, each text will come from one number: 468311. No more getting texts from a different number every time, which will allow you to add that number to your address book and keep those texts more organized on your device. But wait, there’s more.

We’ve also added the ability for you to subscribe and unsubscribe to our two most popular text topics, Hood Canal and 520 bridge openings, by sending a simple text to start and stop the service.

Remember, because the east navigation channel of the 520 bridge is temporarily blocked by construction equipment, we have to open the bridge for marine traffic more often. To make sure you know about those openings, we send two text messages to 520 bridge alert subscribers, the first two hours before the opening and the second thirty minutes before the opening, so that you know when it’s ok to travel across the bridge.

We’ve also made it much easier to manage your 520 bridge alert subscription. To subscribe to texts about 520 bridge openings, send a text with the words “WSDOT 520” to 468311 and you’ll start receiving those updates. To stop, send a text with the words “WSDOT stop” and you will no longer receive them.

The Hood Canal bridge also opens for marine traffic. To be notified about those openings, just send a text with the words “WSDOT hood” to 468311 and you’ll start receiving text updates. To stop getting those updates, send a text to 468311 with the words “WSDOT stop” and you’ll immediately be unsubscribed.

Thanks for letting us know what you wanted from the service, hope you like these improvements!