To avoid ferry cancellations due to staffing, we are:
- working with our crews and unions to establish better standby staffing agreements
- accelerating our hiring process, interviewing 160 candidates in February alone
- working with the U.S. Coast Guard on a proposal to allow entry-level positions (ordinary seaman) to sail at a step up as able-bodied seaman when needed due to crew shortages
In 2013, we had 162,897 scheduled sailings. During that time, we had 1,400 cancellations due to a variety of factors (mechanical, tidal conditions, weather, emergency transport, staffing, etc.). Staffing issues caused only 95 of these cancellations. Our goal is ZERO canceled sailings due to lack of qualified crew. That is our commitment to our customers, and we appreciate everyone’s support and understanding as we work toward that goal.