Let your visitors skip the lines at the toll booths

Friday, November 16, 2012

 By guest blogger Emily Pace

Good To Go! customers can add out of town visitors
to their account so they don’t have to stop at the
Tacoma Narrows Bridge toll booths.
It’s the time of year when family and friends start coming into town for the holidays and we wanted to remind drivers how easy it is to temporarily add out-of-towners to your existing Good To Go! account. If you’re a Good To Go! customer there are two ways to pay tolls: install a pass in your car or register a vehicle’s license plate on your account. By simply adding a vehicle’s license plate to your account, called Pay By Plate, you can pay the tolls for that vehicle when it crosses the SR 520 or Tacoma Narrows bridges. You don’t need to install a pass.

With Pay By Plate, visitors can skip the lines at the Tacoma Narrows Bridge toll booths. We typically see heavy traffic eastbound on SR 16 near the Tacoma Narrows Bridge toll plaza on Thanksgiving Day between 5 and 11 p.m.; usually after dinner wraps-up. You can also use the 24th Street on-ramp to bypass the toll booths. Drivers without a Good To Go! account can choose to Pay By Mail on the SR 520 or Tacoma Narrows bridges and we’ll mail a bill to the registered vehicle owner within 14 days.

How Pay By Plate works: log into your online account or call customer service to add a vehicle’s license plate, make and model to a Good To Go! account. When the vehicle travels across the SR 520 or Tacoma Narrows bridges, tolling equipment will take a photo of the vehicle’s license plate. The license plate is then matched to the correct Good To Go! account and the toll is deducted.

When using Pay By Plate, drivers will be charged the posted Good To Go! toll rate plus an extra 25 cent fee for each toll transaction. Why the extra 25 cents? The extra fee helps cover the costs associated with processing these transactions. While our license plate recognition software is good, it is not perfect and some of the photos require a person to review.

While there is an extra fee, Pay By Plate is a great option for out-of-towners who are visiting someone with a Good To Go! account. You can have up to six vehicles on an account at any time, with a mix of vehicles paying with a pass or using Pay By Plate. Both options provide the lowest toll rates and allow visitors to skip receiving a bill in the mail or stopping at the toll booths on the Tacoma Narrows Bridge.

Pay By Plate only works on the SR 520 and Tacoma Narrows bridges. Solo drivers wanting to use the SR 167 HOT lanes still need a Good To Go! pass.

And remember, this is not just a special holiday offer. Pay By Plate is available year round. So whether you have family coming for Easter, friends in town for SeaFair, or you’re caravaning on a road trip, consider adding your visitor’s license plates to your Good To Go! account. You can call customer service or log into your online account to add and remove vehicles and passes as needed.

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