|If you don’t pay your tolls, after 80 days you’ll receive|
this envelope with a notice of civil penalty.
Previously, Tacoma Narrows Bridge drivers who didn’t pay at the toll booths or have a Good To Go! account were sent a $52 ticket. Now, drivers have 80 days to pay the toll before receiving a notice of civil penalty.
If you want to dispute a penalty, you will find a more customer friendly dispute-resolution process – and more revenue goes back to the bridges. Under the old process, only $12 of the $52 infraction went back to the Tacoma Narrows Bridge. The new program allows us to put collected tolls, fees and penalties back into paying for each bridge.
What is a notice of civil penalty?A civil penalty includes more than just the toll. After 80 days, owners of registered vehicles must pay the toll, a $40 penalty and any additional fees.
Let’s say you crossed the SR 520 bridge during the peak commute time without a Good To Go! account. We’ll mail a bill to the driver within 14 days. Those who don’t pay within 15 days get a second bill with a $5 reprocessing fee. The longer you wait, the costlier it gets. Drivers with unpaid tolls receive a notice of civil penalty and a $40 fine in addition to the late fee for each toll left unpaid after 80 days.
Example of how tolls can add up:
First bill: $5 toll = $5 total
Second bill: $5 toll + $5 reprocessing fee = $10 total
Notice of Civil Penalty: $5 toll + $5 reprocessing fee + $40 civil penalty = $50 total
What should I do if receive a civil penalty?Similar to a parking ticket, you shouldn’t ignore your penalty. If you receive a notice you have two options: pay or dispute. If you don’t believe you’re responsible for the penalty you can dispute in writing or request a hearing. Hearings will take place at a public court in Fife or at the Good To Go! customer service center off I-5 in north Seattle.
Unlike traffic court, toll enforcement judges are unable to reduce penalty amounts. They can only make a judgment on whether the vehicle owner is responsible for the tolls or not. Watch our video on YouTube to learn more about the dispute process.
Avoid receiving a civil penalty in the futureIt’s easy to avoid additional fees or a civil penalty:
- Keep your eyes open for a toll bill in the mail about 14 days after using a tolled bridge.
- Make sure to pay your first toll bill within 15 days of receiving it.
- Double-check your info with the Department of Licensing to confirm your address is current since tolls bills are sent to the registered vehicle owner.