Clarifying information about our Web site...

Friday, January 8, 2010

Maintaining and managing a web page that averages a million page views a day can be challenging. We work hard to make sure that the hardware and software work well together to deliver information in an instant when you want it.




Sometimes we are asked whether our system is running slow. It is true that on days where large segments of the Northwest are faced with severe weather, our site can bog down. When storms happen we see increases in usage up to 10 times normal traffic. But mostly, the WSDOT web site has more than enough capabilities to meet demand. That’s because learned some hard lessons from the storms of 2008-2009 and made a tremendous amount of progress in making sure our Web site can handle the amount of traffic that gets sent to it due to winter storms. We are prepared for it this year.

If you find the site slow to load in your browser, there are some things you can do. I have compiled some tips for you that I will help you tune up your browser and have a faster browsing experience.
  1. Make sure you have the latest version of your browser, it can really help with security and often increase the speed of your browsing.
  2. Clear your browser cache. Doing this can help with privacy, clear up space on your computer and make sure you are getting the latest information. One of the more common complaints we see is that a camera seems to be stuck at a specific time and date, if that happens to you clear your cache, that solves the problem 90% of the time.
  3. Take the time to research and learn how to increase the speed of your browser.
  4. Have more than one browser on your computer. If a site seems slow in one browser, check it in another to see if your computer may be the problem. There are excellent options for browsers right now, you have many choices like Internet Explorer, Firefox, Chrome, Opera or Safari.
If you find our site is slow to respond to request please let me know, I would be happy to work with you to make sure your experience on our Web site is the best it can be. You can contact me directly at bertraj@wsdot.wa.gov

1 comment:

The Geezer said...

Lawdy, lawdy. What IS the world coming to.

A statie offering to "contact me directly", and including his email, hotlinked instead of hiding under the bed when the sheeples come calling!

The Geez is impressed. Mightily.
Except for the fact that Mr. B claims my mail mysteriously ends up in his spam filter. Tsk, tsk.

Good job, Jeremy. Tell yer boss-man to give you a raise, or a donut or something.

 

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