Amtrak Cascades renovations - Thanks for the feedback

Wednesday, December 9, 2009

By Guest blogger Vickie Sheehan

Thank you for sharing your comments, suggestions, and feedback on the proposed renovation of the Amtrak Cascades Bistro car. We received many insightful comments that we will take into consideration as we move forward in the design process. We really appreciate your time and interest in this project.

While reading through the comments, there seems to be some confusion on a few issues we'd like to clarify:
  • Wi-Fi will be installed and available throughout all trains. It will not be limited to just the Bistro car.
  • Both the Bistro and Lounge cars will be renovated. At this time we do not have a proposed design for the Lounge car.
  • The proposed design shown is an artist's rendering that has not been finalized. The Bistro design will continue to address passenger concerns with the current layout and how best to serve them more quickly and efficiently while retaining the Northwest styling unique to Amtrak Cascades.
  • We are working to develop the best solution for the location of Amtrak Conductors that would allow them to be easily accessible to the passengers (both Business and Coach), be the most effective in their critical on-board responsibilities, and have the best opportunity for communication with all on-board staff.
Thanks again for your comments. You can keep up to date on the progress of the Amtrak Cascades Trainsets Overhaul project through the project page. And to find out more about what WSDOT is doing to improve the Amtrak Cascades service including track upgrades, improved on-time reliability, reduced rail congestion, and enhanced service, visit our ARRA High Speed Passenger Rail Web page.

1 comment:

Anonymous said...

I looked at the Bistro renovations and agreed with most of the comments. In other words, I didn't like it. I have been on the Cascades and planned to get something from the Bistro car, but was discouraged by the long lines, some coming back several car lenghths. If you can do something about speeding up the service it would be greatly appreciated. However, don't "kill the goose" doing it. Atmosphere is a great thing to have.

 

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