Wednesday, September 30, 2009

Our new Web site redesign

New WSDOT webpage redesign
Our website is getting a clean new look just in time for the annual increase in Internet traffic caused by our changing weather. Today at 10 a.m. most of the pages on our site will automatically be converted to the new look.

The WSDOT Website remains the most popular government site in Washington, averaging more than 1.2 million page views each day during the busy winter weather season.

The average number of people visiting WSDOT Web pages fluctuates with the seasons. On an average summer day, 35,000 users visit the site. In the winter, that average increases all the way up to 70,000 users, we have seen the user count go as high as 300,000 on a "snow day."


Each day we receive kudos from the public about the quality of the information on the website, but we also hear complaints that the site is "too busy" and that the amount of information is "overwhelming."

It's challenging to avoid this information overload when we're making 50,000 Web pages available to the public in more than 50 topical areas. The new look attempts to simplify the site and make it easier for people to find what they're looking for.

Links to our social media activities like this Blog (also sporting a new look!), Twitter, Flickr, etc. move to the front page on the new site, making them easier to find. The new site was developed with public input collected from extensive usability testing. We couldn't have done it without you and your feedback was sincerely appreciated.

So...let us know that you think!

5 comments:

Anonymous said...

I realize that I.E. 6 is an older browser, but unfortunately many people are "stuck" using it still and do not have the option to upgrade and it would be nice if the site maintained a similar look as the newer browser. Just my opinion.

Anonymous said...

Please check with Opera. The site looks very broken.

Jeremy Bertrand said...

Thanks for the feedback on IE 6, we are posting a fix that should make it display correctly this morning.

Regarding Opera, can you let us know which version you are using and send us a screenshot to webfeedback@wsdot.wa.gov. Appreciate it.

Thanks,
Jeremy

The Geezer said...

Yeah, well, new and fresh, but the top 1/3 to 1/2 of my screen is that big-arse menu thingy, which does nothing to improve my view.

Seattle Traffic, which I bet 75% go to, is now one more click away than it used to be.

And yes, some of us have anal-retentive IT types, and make us use IE6..

Any website design should be checked in all major browsers, and a couple versions back.

Of course, you are the gub'mint, and may not know that.

The Queen, as you can imagine, is NOT happy.

the Geezer

Jeremy Bertrand said...

Hey Geez,

Seattle traffic is still one click away (look at "Traveler Information" box upper right), and we were able to fix the site for IE 6.

What's your monitor resolution?

Always glad to help :)

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